RozIbaadat
RozIbaadat ("we", "our") wants you to be satisfied with your purchase. This Refund Policy explains when and how refunds for in-app purchases (subscriptions, trials, or one-time purchases) may be requested.
1. Eligibility for Refunds
We offer a 7-day refund policy for eligible in-app purchases, subject to:
- Payment provider refund policies and rules
- Request made within 7 days of the original purchase date
- Duplicate charges processed in error
- Premium purchases where the feature was unavailable for a continuous period due to a verified technical issue on our side
Refunds are at our discretion and may be denied if we find misuse, abuse, or violation of our Terms & Conditions.
2. Non-Refundable Cases
- Change of mind after successful delivery of digital content
- Issues caused by device compatibility, network connectivity, or third-party services outside our control
- Partial use of a subscription period unless required by law
3. How to Request a Refund
- Email support@rozibaadat.app with your registered mobile number, transaction ID, and reason for the request.
- We aim to respond within 5–7 business days.
4. Processing Time
If a refund is approved:
- Refunds are returned to the original payment method.
- Processing times depend on your bank or payment provider. You may see the refund in your account or statement after this period.
5. Subscription Cancellation
Cancelling a subscription stops future charges but does not automatically refund past payments. If you cancel within the refund window and believe you are eligible for a refund of the last payment, contact us at support@rozibaadat.app with your details.
6. Digital-Only Service
RozIbaadat provides only digital content (status videos, quotes, wallpapers, and related features). No physical goods are shipped. Refunds apply only to in-app purchases made through the App or linked payment account.
7. Changes to This Policy
We may update this Refund Policy from time to time. The "Last Updated" date at the top will reflect changes. Continued use of paid features after an update means you accept the revised policy.
8. Contact Us
For refund requests or questions about this policy: support@rozibaadat.app.